Refund policy

Email support@alogi.tech within 7 days of the date you paid, from the email address on your Alogi account, and say you would like a refund. You don’t need to explain why.

We refund the full R199 through PayFast, normally to the way you paid. Nothing is deducted for the time you used Alogi or for AI you used. If PayFast needs anything more from you to send the money, we will tell you.

Your paid access ends when the refund is made. Your account and everything you entered stay: you can still sign in, take the career reflection, download a copy of your data from Settings, or delete your account.

After 7 days there is no refund for the rest of your 12 months, except:

• if you were charged more than once for the same purchase, we refund the extra payment;
• if we stop offering Alogi, or take away a main part of what you paid for, before your 12 months end, we refund the unused months in proportion;
• where South African law gives you a right to a refund.

There is no debit order and nothing renews by itself, so there is never a renewal to cancel.

Write to support@alogi.tech. This policy is part of the terms of use.