Privacy Policy

Alogi is built and operated by Smaks Enterprise (Pty) Ltd, registration number 2024/634827/07, a company registered in South Africa. Under POPIA we are the responsible party for the personal information described here.

Our Information Officer is Richard Semakaleng Ndweni. For anything in this policy, including a request to see or erase your data, write to support@alogi.tech.

This policy covers the Alogi application at app.alogi.tech and the Alogi website.

It does not cover Aqilo, Oriva or Tomara. Those are separate applications with their own accounts, their own databases and their own privacy policies, even though the same company builds them. Nothing you put into Alogi appears in any of them.

Only what the product needs to do its job. In categories:

• Your account — name, email address, the institution, course, year and province you tell us about, your expected graduation year, and the goals you choose.
• Marks — the modules and assessment marks you enter, from which Alogi works out your average.
• Career — your career reflection answers and results, the careers you aim for and why, skills, CV content, experience and portfolio items, interview practice, and the opportunities and applications you track (their status, dates and your notes).
• Learning — your Skills Hub courses, quiz answers and results, and the practical tasks you submit.
• Venture — your venture workbook, evidence log, costing and cash-flow figures, and business plan drafts.
• Payments — records of your payments and the access each one bought.
• AI conversations — what you type to the AI mentor, and its replies.
• Technical — sign-in events, and push-notification subscriptions if you enable them.
• Website visits — on alogi.tech, visits are counted with Vercel Web Analytics. It sets no cookies and does not identify you: it records the page, the site you came from, your country and your type of device and browser.

Alogi does not run advertising, does not sell your information, and does not build a profile of you for anyone else.

Everything above is private to your account unless you share it. The one way to share is your portfolio link: if you switch it on, anyone who has the link can see the portfolio items and Skills Hub tasks you have marked as shared, with the name and headline you chose for it — and nothing else from your account.

You can switch the link off, or replace it with a new one, at any time; the old link then stops working. Search engines are asked not to index it.

To run the product you signed up for — showing your dashboard, matching you to careers and funding, tracking your applications and their deadlines, marking your Skills Hub quizzes, and answering you when you use an AI feature. Under POPIA that is processing necessary to perform our agreement with you.

We also process a small amount for security and to keep the service working: sign-in events, and records of failed payments. That rests on our legitimate interest in running a service that is not being abused. Sign-in records (the email address used, the IP address and the browser) are deleted after 90 days, and the addresses in our log of emails sent are removed after 180 days.

When you use an AI feature — the mentor, CV or portfolio drafting, CV tailoring, interview or practical-task feedback, or the business plan — what you asked for and the relevant information from your account are sent to Anthropic, which runs the Claude models Alogi uses, so that a reply can be generated.

Anthropic does not train its models on this. Its published policy for the commercial API is explicit: “We do not use API data for training.”

Five companies, each doing one job. We do not send your information anywhere else.

Your card details are never seen by Alogi. Payment happens on PayFast’s own checkout, and what comes back to us is the result, not the card.

Yes, some of it goes. Your Alogi data lives in a database hosted in Ireland, not South Africa. The AI features, our email and our hosting run through companies based in the United States. Payments stay in South Africa with PayFast.

While your account is open, we keep what you put in — that is the point of a command centre. There is no timer quietly deleting your marks or your CV.

You can delete your account yourself, from Settings. It is not a request that goes into a queue. Doing so removes any files you uploaded, erases your personal data from every table that holds it, including your sign-in history, and signs you out. It cannot be undone.

A few records survive without your name or email, because money and security have to be accounted for: the payment ledger (that a payment happened, how much it was, and the dates the access it bought ran from and to); the cost of each AI request (which feature, which model, how many tokens and what it cost — never what you asked or what came back); a record that an email was sent, without the address or subject; and our audit trail of the deletion and of any administrator action on the account, under an internal number that no longer leads to you. PayFast keeps its own record of your payment under its own privacy policy.

Every table in the Alogi database has row-level security switched on. That means the rule “only your account can read your rows” is enforced by the database itself, not merely by the app in front of it — so a bug in the application cannot hand your marks to somebody else.

The site is served over HTTPS only, with strict transport security. We do not claim to be unbreakable, because nobody honestly can.

Rarely, and never silently. Support staff can open an account to investigate a problem you have reported, and that access is written to an audit log that records who looked and when. Where a staff member needs to view the app as you see it, that session is recorded too.

Staff can also write notes about a support conversation. Our analytics show counts and trends only — never the content of your CV, your applications or your AI conversations.

You can download a copy of your data yourself, from Settings. Settings → Your data → Download my data gives you one file with everything Alogi holds about you — your profile, marks, CV, applications, Skills Hub progress, venture workbook, AI conversations, payments and sign-in history. It works at any time, including after your 12 months end. The file says what it leaves out: which member of staff took an action on your account (that is their personal information, though what was done and when is included), and the security keys of any browser notifications you switched on.

You can also ask us to:

• tell you what we hold about you, and give you a copy;
• correct anything that is wrong;
• delete your account and everything in it;
• stop processing your information for a particular purpose.

Write to support@alogi.tech. If you are not satisfied with how we handle it, you can complain to the Information Regulator of South Africa, which oversees POPIA.

Alogi is built for tertiary students, and most people using it are adults. If you are under 18, POPIA requires the consent of a parent or guardian before we may process your information.

If this policy changes, the date at the top changes with it. If Alogi starts collecting something it does not collect today, this page will say so before that begins.

support@alogi.tech

Smaks Enterprise (Pty) Ltd · Registration 2024/634827/07 · South Africa